Ice Skating Rink
Business Description
The ice skating rink located in Kowloon Bay, Hong Kong. Spanning over 1,500 square meters, it features a state-of-the-art ice surface suitable for both recreational skaters and professional athletes. The facility offers various programs, including skating lessons, ice hockey, and figure skating, making it a popular destination for families and sports enthusiasts alike.
Client Requirement Analysis
Our client faced significant challenges with its outdated and unmaintained locker systems, leading to frustration among patrons. Management sought a modern solution that not only addressed these issues but also integrated a reliable cashless payment option to streamline transactions.
Sea Point Solution
Sea Point rose to the occasion by implementing a customized Smart Locker Systems integrated with the Octopus payment system through a specialized API, ensuring a seamless experience for users. Our bespoke software program was designed specifically to align with the rink’s operational flow, making it intuitive for staff and customers alike. Additionally, the cloud-based backend allows staff to monitor locker usage in real time, enhancing overall efficiency.
Business Benefit
The implementation of Sea Point’s Smart Locker System of this project highlights how customer satisfaction soared as visitors enjoyed the convenience of modern locker solutions and cashless payments. Staff were thrilled with the streamlined operations provided by our customized software and user-friendly interface, allowing them to focus more on delivering excellent customer service. This transformation not only enriched the skating experience but also contributed to increased revenue for the rink.
